Agent Break Time

enhance workforce productivity

Handle your agents' break times properly to improve team effectiveness.

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Agent Break Time

Schedule & Monitor Breaktimes with Agent Breaktime

Handle Break Times of your agents efficiently to boost team performance.

agent break time leave note
scheduled breaks

Scheduled Breaks

Plan team workload, distribute calls and ensure no calls go unattended with Scheduled Breaks. VoxDesk best feature Scheduled Breaks help answer every customer call while improving workforce productivity.

monitor breaks

Monitor Breaks

Manage and monitor Break Time of calling agents with highly efficient Monitor Breaks feature. It not only helps to see them in and out timings but also helps to evaluate agents’ performance.

break reports

Break Reports

Devise a better workflow and break timings with Break Reports functionality in the Agent Break Time VoxDesk feature. Manage and analyze break reports to craft better break timings and thus, hence the team’s overall efficiency.

optimise work schedules

Optimise Work Schedules

Get detailed information about your agent’s break times. With this feature, you can measure the productivity of your agents and obtain valuable information required to optimize overall call center performance.

measure productivity

Measure Productivity

Measure agent’s office hours using the agent break time feature. Additionally, you will gain details into how much productivity is lost each day due to breaks. With Agent Break Time, you can easily track when agents are on break and when they are working, which makes it easier to plan your day.

What is Agent Break Time?

Wtih this feature, you will get an overview of the breaktimes of your representatives. Learn everything about the in & outs of your agents for better understanding of their performance.

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