Find your contact numbers easily with the VoxDesk tagging capabilities.
Record all vital information about the last call to the caller. This will keep all relevant information for each customer inline. Whenever a customer calls keep the information ready to identify and meet their needs with Call Dispositions.
Record the details for the next action item with call disposition. So if the next action item is to reach the caller again on a given date and time, then your staff will be able to do that in time. Even the system can be programmed to generate an outbound call on that specific time and date.
Quickly supervise every stage of the customer calls and maintain the call records either to process information or to identify customer queries with the help of call dispositions.
Get useful understanding into the calls your agents are making with our lightweight, inexpensive tool that provides a quick overview of what's happening in your agent's calls. Get detailed insights & call-level data using our call dispositions tool.
I chose 500apps because of their value and incredible superior customer service. They really care about small-to-medium sized organizations like ours, whether you're very CRM experienced or lightly so. Every business needs a CRM these days. Compared to HubSpot or Fusion Marketing, they really present a better value and are quite robust yet simple to use. Very pleased!
I love 500apps. It's a perfect solution for startups. The price is right and the system does all I need it to. I had a small issue and called the customer service line. I was really impressed being able to speak with the team all the way from Australia. They resolved my issue immediately and were very nice to deal with. I highly recommend this solution. 500apps is excellent for startups who can't afford the high prices of alternative solutions out there.
500apps is a pretty compressive system for a good price. Plenty of integrations. Sales, marketing and help desk automation. I love that it integrates with IMAP and the chrome widget is brilliant for pulling in LinkedIn data. I've found the customer service incredibly responsive. These guys really care about their reputation.