Efficient Call Queuing

for increased response time

Provide quick responses to common client queries, such as office hours or directions, or lead clients to your website for further information.

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Efficient Call Queuing

Generate Faster Responses with Call Queueing

Provide fast answers to frequent client inquiries, such as operating hours or directions, or send customers to your website for further info.

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call notification

Call Notification

With the help of call queuing, you can trigger emails or voicemail as you miss a call or receive. Get alerted to the crucial messages at any time whenever you're away from the calling operations.

direct dial numbers

Direct Dial Numbers

Assign each employee a direct dial number to facilitate communication with customers, prospects, and other company contacts. Callers can reach the employees using VoxDesk by dialling a specific number instead of dialling the primary business information.

number porting

Number Porting

Export all the customer numbers into Voxdesk. No need of manual updation into any existing promotional material. Enhance your existing number with other helpful VoxDesk features like professional greetings and call forwarding.

improve agent productivity

Improve Agent Productivity

Automate call queues to maximize productivity and assign incoming calls to the next available agent in their queue. Automatic call queuing is perfect for agents' busy schedules who want to keep their work flow and quality high at all times.

What is Call Queuing?

Inbound calls are routed to one or more virtual queues using call queuing technologies. The technology enables your business to reduce phone response times while also guaranteeing that your questions are routed to the appropriate person as quickly as feasible.

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What our customers say

I chose 500apps because of their value and incredible superior customer service. They really care about small-to-medium sized organizations like ours, whether you're very CRM experienced or lightly so. Every business needs a CRM these days. Compared to HubSpot or Fusion Marketing, they really present a better value and are quite robust yet simple to use. Very pleased!

I love 500apps. It's a perfect solution for startups. The price is right and the system does all I need it to. I had a small issue and called the customer service line. I was really impressed being able to speak with the team all the way from Australia. They resolved my issue immediately and were very nice to deal with. I highly recommend this solution. 500apps is excellent for startups who can't afford the high prices of alternative solutions out there.

500apps is a pretty compressive system for a good price. Plenty of integrations. Sales, marketing and help desk automation. I love that it integrates with IMAP and the chrome widget is brilliant for pulling in LinkedIn data. I've found the customer service incredibly responsive. These guys really care about their reputation.

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