Provide fast answers to frequent client inquiries, such as operating hours or directions, or send customers to your website for further info.
With the help of call queuing, you can trigger emails or voicemail as you miss a call or receive. Get alerted to the crucial messages at any time whenever you're away from the calling operations.
Assign each employee a direct dial number to facilitate communication with customers, prospects, and other company contacts. Callers can reach the employees using VoxDesk by dialling a specific number instead of dialling the primary business information.
Export all the customer numbers into Voxdesk. No need of manual updation into any existing promotional material. Enhance your existing number with other helpful VoxDesk features like professional greetings and call forwarding.
Automate call queues to maximize productivity and assign incoming calls to the next available agent in their queue. Automatic call queuing is perfect for agents' busy schedules who want to keep their work flow and quality high at all times.
I chose 500apps because of their value and incredible superior customer service. They really care about small-to-medium sized organizations like ours, whether you're very CRM experienced or lightly so. Every business needs a CRM these days. Compared to HubSpot or Fusion Marketing, they really present a better value and are quite robust yet simple to use. Very pleased!
I love 500apps. It's a perfect solution for startups. The price is right and the system does all I need it to. I had a small issue and called the customer service line. I was really impressed being able to speak with the team all the way from Australia. They resolved my issue immediately and were very nice to deal with. I highly recommend this solution. 500apps is excellent for startups who can't afford the high prices of alternative solutions out there.
500apps is a pretty compressive system for a good price. Plenty of integrations. Sales, marketing and help desk automation. I love that it integrates with IMAP and the chrome widget is brilliant for pulling in LinkedIn data. I've found the customer service incredibly responsive. These guys really care about their reputation.