This video shows how VoxDesk can track reports and calls using the dashboard page and the logs tab, respectively. Filters, total dials, answered, no answers, skip, voicemail, invalid, and other options are available. But first, a very little introduction on VoxDesk.
To begin, VoxDesk is virtual contact center software that allows call center teams to connect and work more efficiently than would otherwise be feasible. The features of this cloud-based call center software include call scripts, automated calls, and real-time notifications. When the software is integrated into the operations of call center agents, they will find it much easier to interact and do their jobs. It can provide performance statistics and analytics, as well as customer answers, and interact with third-party software, in addition to tracking agent output.
In this VoxDesk introductory video, you will understand who will use VoxDesk and its use cases, as well as how to build a new project after signing in for the first time.