BYOP
to connect & call from any device
Reduce the cost of software, hardware, and infrastructure by letting agents to communicate with clients via their smartphones.
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to connect & call from any device
Reduce the cost of software, hardware, and infrastructure by letting agents to communicate with clients via their smartphones.
Cut down costs on software, hardware & infrastructure allowing agents to connect clients through their devices.
Make phone calls promptly from anywhere and anytime with easy to access VoxDesk Call Promptly feature through your smartphone.
Start calling and answering your customers without the need to be in office. With instant access to smartphone app of VoxDesk BYOP feature, your agents can connect your customers instantly, without waiting to reach the office. They can now take important calls on the go from anywhere.
Take important calls from anywhere and not miss any call. With Voxdesk app feature, you never worry about your agents being out of the office. Keep your customers happy with an always-available agent on standby.
Dial numbers from anywhere on your phone. Provide your clients with quick, effortless access to customer service, whenever they need it. BYOP can help your business create a seamless experience for both your customers and your employees.
Here are the additional features to look at
Automate dialing process with VoxDesk automatic dialer. Make time for more meaningful discussions, eliminate agent misdials, and shorten call times.
Focus on improving the quality and optimization of the calls through call recordings. Track the numbers, find the call history, and get useful insights.
Provide great customer service without the need of answering more calls. Empower the proactiveness among the agents with soundboards.
Automate call logging to gain insights about customer needs and enhance customer experience. Voxdesk keeps the record of all call logs automatically.
Track, analyze, and optimize your call process. Use call analytics to generate metrics and statistics with call analytics.
Identify and filter outcome of your calls with call disposition. Choose from a list of default tags or even create your own tags.
Enhance your customer's wait time with pleasant music on hold or informational content. Every minute you spend with your customers is priceless.
A call centre scripts software is a guide that assists representatives in troubleshooting issues. Voxdesk lets you create scripts for each scenario.
Send pre-recorded messages to voicemail without the phone ringing. Voicemail drops helps you to connect with clients without interrupting them.
Connect your agents to the live contacts by converting leads & spend more time with them. Provide ultimate calling experience with predictive dialer.
Make effective calls with outbound call center software. It is backed by intelligent dialers & powerful features to boost customer engagement.
With Auto Dialer you can upload your contact list and let the software dial the numbers for you. Answer connected calls and increase sales.
Speed dialer is a handy function for people who know they'll be calling specific numbers on a regular basis, Like call centers.
Call monitoring software is essential in supporting new agents on the phone. Agents can learn best practices by monitoring support phone calls.
With our call center solution, you can run your contact center from anywhere. Get a consistent picture of remote agents regardless of their location or telephone systems.
VoxDesk helps you create personalized experiences for your customers. You can scale your business to meet both customer and business requirements.
Running a virtual call centre from anywhere is easy with low-cost, cloud-based software, which requires no hardware, installation, or local storage.
The call management feature allows you to track and monitor each call so that you can keep a record of the call in order to forecast your business.
List management allows you to separate your contacts into groups, so you can track the performance of each group over time.
Live agents want to focus on quality conversations with clients rather than handling repetitive interactions. Our voice bots take over handling low-priority, unchanging tasks.
Call campaigns can automatically call several departments or target groups. They enable scripting, caller ID, and dispositions.
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