Use VoxDesk's virtual call centre software, which needs little setup time, has enterprise-grade security, flexible deployment choices, and does not require the involvement of an IT department.
Create virtual contact centre teams and assign phone numbers all online, without buying hardware. Your own call centre is easy to administer with VoxDesk.
Do you require a rapid onboarding of a hundred virtual call centre personnel in order to manage the busy season? With only a few clicks, VoxDesk enables you to configure agents in many time zones, add and remove users, manage call forwarding numbers, and much more.
VoxDesk routes calls to the most qualified agent based on availability and skill level. This not only contributes to a great customer experience, but also helps agents' workflows become more efficient. Additionally, you can create a unique queue for VIP callers.
VoxDesk helps you to delight customers across all channels. After all, a complete contact centre experience includes video meetings and live chat.
I chose 500apps because of their value and incredible superior customer service. They really care about small-to-medium sized organizations like ours, whether you're very CRM experienced or lightly so. Every business needs a CRM these days. Compared to HubSpot or Fusion Marketing, they really present a better value and are quite robust yet simple to use. Very pleased!
I love 500apps. It's a perfect solution for startups. The price is right and the system does all I need it to. I had a small issue and called the customer service line. I was really impressed being able to speak with the team all the way from Australia. They resolved my issue immediately and were very nice to deal with. I highly recommend this solution. 500apps is excellent for startups who can't afford the high prices of alternative solutions out there.
500apps is a pretty compressive system for a good price. Plenty of integrations. Sales, marketing and help desk automation. I love that it integrates with IMAP and the chrome widget is brilliant for pulling in LinkedIn data. I've found the customer service incredibly responsive. These guys really care about their reputation.