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Enable agents to reach out to existing and prospective consumers to the greatest extent possible. Resolving customer concerns on a priority basis is critical for any organisation, and dialers may assist speed up the process.
Record calls on a click with the user-friendly interface. Track every call history and save the recordings for future reference.
Convert the messages into multiple languages and playback based on the user's native location. Keep callers from every place engaged with Soundboards.
Track and optimize the enterprise-wide calling system with the help of VoxDesk call center software. With Call Logging, you can easily store and access all the call data.
Improved call processes and menu options boosts business rOI. Analyze and enhance each step that the customer takes during the call and monitor it to enhance calling efficiency with Call Analytics.
Allows you to label both your incoming and outgoing calls with call disposition codes. This way whole team will have a common understanding of how a call has gone and where it currently stands. It also means everyone has full visibility if the disposition is ever changed.
Avoid hanging up the phone and stay engaged for longer if the response takes longer than expected to answer, music on hold from Voxdesk helps callers.
Call center scripts are ideal for maintaining a smooth call flow and directing agents through any interactions. Simplify your team's work by offering them access to the important information when they need it.
Record voicemail message from voicemail drops and make sure you never miss any clients. now you can send as many messages as you want to as many people with the push of a button.
List management allows you to keep your contacts separate from one another and track the operation of each list in order to improve sales and customer service operations.
Live agents are not interested in repeating themselves when making outbound calls, preferring to focus on conversations with more important clients. Our voice bots take over handling the annoying, repetitive tasks.
Segment your calls with call campaigns to improve sales and customer service. A call campaign can be configured with scripts, caller ID, and dispositions.
Get all your frequently asked questions answered to ensure a safe and clean purchase.
What is 500apps?
500apps is an All-in-One Suite of SaaS applications for growing businesses to run like the Fortune 500 company. 500apps offers 39 best-in-class apps to help you go to the next level.
What is VoxDesk?
VoxDesk by 500apps enables your staff make calls quickly and efficiently. Voicemail, call forwarding, call recording, and other useful tools are included in Dialer.
Is my and my users' data safe?
Yes, your privacy is of the utmost importance to us! Your data is stored on a secure cloud-based server, protected by 128-bit encryption and isn't shared with any third party services.
Can I cancel or upgrade my subscription at any time?
All voxdesk.com subscribers pay as they go, and you can cancel at any time. There are no requirements for a long-term commitment.
How is a "user" defined?
Any person with a unique voxdesk.com username and login is a user, Each user's action while logged on can be tracked and recorded for optimal performance and analysis.
Does Voxdesk offer any uptime guarantee?
Online stability is critical for any business. For that reason, Voxdesk is hosted on Google and Amazon cloud to satisfy all demands and at every scale. We're pleased to announce that voxdesk.com services are now backed up by a 99.99% uptime guarantee.
Will my subscription be renewed automatically?
Yes, both monthly and annual subscriptions will be automatically renewed every month and year respectively unless there's a cancellation scenario.
Who do I contact for additional questions?
We always encourage you to ask all the questions you want to ensure we're right for you. Contact us at firstname.lastname@example.org or call us anytime for more information or to share your feedback.
Can I get a refund for my cancelled subscription?
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