Call Hold

enhance your caller experience

With several call on hold options, you can improve your customers' experiences.

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Call Hold

Hold Call & Answer Multiple Calls to Boost Conversions

Improve your customer experiences with a bevy of call on hold features

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create multiple queues

Create Multiple Queues

Enables you to build various layer of queues with all the functionality of a standard VoxDesk queue. Create multiple queues with an added benefit of an improved hold time to increase conversions.

auto assign

Auto Assign

Assign the right agent to a client seamlessly for maximum efficiency. VoxDesk's intelligent waitlist will meticuously keep the client on hold until the waitlist clears, then automatically transfer that client to an available agent.

efficient queues

Efficient Queues

Create efficient call queues and assign the potential agent to a client for maximum efficiency and control. VoxDesk's call hold feature is the smartest way to take care of your clients and improve customer retention rate.

call hold music

Call Hold Music

Play a wide range of tracks available on voxdesk that your team may use to keep your marketing campaigns on track. You can now keep your clients engaged and better manage your customers, additionally access a wide range of tracks that your team may use.

send pre recorded messages

Send Pre Recorded Messages

Deliver pre-recorded messages to enhance customer support and marketing. Voxdesk enables you to deliver studio-quality taped messages, allowing you to interact more effectively and keep your clients satisfied.

What is Call Hold?

Call Hold feature helps in creating multiple queues for various agents so that no client is waiting for long and also makes sure that no agent's time is wasted.

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