Answering Machine Detection

increase customer engagement

Increase call agent productivity, reduce call expenses, and engage with real customers.

Answering Machine Detection

Boost Call Center Efficiency with Answering Machine Detection

Improve call agents productivity, lower calling costs and connect to real customers.

answering machine detection leave note
advanced speech recognition

Advanced Speech Recognition

Helps you achieve high accuracy in determining whether the call is received by a human or an answering machine. With advanced speech recognition, the machine makes decisions in microseconds to pass to an agent or drop the call.

audio analysis

Audio Analysis

Helps to analyze calls from answering machines and build call flow strategy for maximum output. Audio Analysis manages, monitors and analyzes call drops and voicemails when detecting answering machines to help agents connect to customers in their available time.

account notifications

Account Notifications

Use automated voice notes and SMS alerts to connect to your customers in real-time without responding to the answering machine. Increase your agents’ efficiency, save time and cut on costs with this easy to deploy Account Notification feature of Answering Machine Detection.

inform the customer

Inform The Customer

Leave a pre-recorded message when an answering machine is detected automatically with the help of our innovative feature so you can efficiently deliver important messages.

What is Answering Machine Detection?

This feature helps in Identifying Answering Machine insightfully to keep away from call charges & play an alternate voice record or drop a call.

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