Improve call agents productivity, lower calling costs and connect to real customers.
Helps you achieve high accuracy in determining whether the call is received by a human or an answering machine. With advanced speech recognition, the machine makes decisions in microseconds to pass to an agent or drop the call.
Helps to analyze calls from answering machines and build call flow strategy for maximum output. Audio Analysis manages, monitors and analyzes call drops and voicemails when detecting answering machines to help agents connect to customers in their available time.
Use automated voice notes and SMS alerts to connect to your customers in real-time without responding to the answering machine. Increase your agents’ efficiency, save time and cut on costs with this easy to deploy Account Notification feature of Answering Machine Detection.
Leave a pre-recorded message when an answering machine is detected automatically with the help of our innovative feature so you can efficiently deliver important messages.
I chose 500apps because of their value and incredible superior customer service. They really care about small-to-medium sized organizations like ours, whether you're very CRM experienced or lightly so. Every business needs a CRM these days. Compared to HubSpot or Fusion Marketing, they really present a better value and are quite robust yet simple to use. Very pleased!
I love 500apps. It's a perfect solution for startups. The price is right and the system does all I need it to. I had a small issue and called the customer service line. I was really impressed being able to speak with the team all the way from Australia. They resolved my issue immediately and were very nice to deal with. I highly recommend this solution. 500apps is excellent for startups who can't afford the high prices of alternative solutions out there.
500apps is a pretty compressive system for a good price. Plenty of integrations. Sales, marketing and help desk automation. I love that it integrates with IMAP and the chrome widget is brilliant for pulling in LinkedIn data. I've found the customer service incredibly responsive. These guys really care about their reputation.