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Predictive dialling, soundboards, and timezone connect are just a few of the capabilities included in a VoxDesk system
Increase your call connects using the most powerful dialer with advanced priority rules, call scripts
Utilize pre recorded soundboards and voicemail drops to minimize call fatigue
Automate call center operations with process automation, Predictive Dialer, Automated Voicemails and Customized Call Dispositions
Limitless Possibilities. What will you do for your business?
Integrate VoxDesk dialer solutions to screen out answering machines, reduce agent wait time, and boost connections.
Find out more about Dialer
Manage all your call recordings at one place. Record outgoing phone calls for training and quality, or other purposes. Gain insights about enhancing user experience with derived results.
Find out more about Call-Recording
Play pre-recorded audio files to customers when necessary to keep them engaged. Record crucial data in audio files to provide customers with the right information even in the absence of an agent.
Find out more about Soundboards
Monitor customer calls by analyzing the call duration and waiting times. Examine call recordings or voicemails associated with a particular customer using VoxDesk’s call logging feature.
Find out more about Call Logging
Track your call flows to enhance call processes, refine menu options, and boost revenue. Analyze each step a consumer takes while interacting with your agent to determine the options that are appealing to them.
Find out more about Call Analytics
Use call disposition codes to track your team’s call success rate, keep them on the same page, and obtain uniform visibility.
Find out more about Call Dispositions
Keep your prospects hooked to the call by playing a personalized choice of music when they are on hold. Keep the customers engaged with informative audio files and music to keep their interest resolute.
Find out more about Music on Hold
Provide your agents with all the required information to answer even the most complex inquiries using call center scripting software.
Find out more about Call Center Scripts
Track every voicemail drop from recordings and send an unlimited number of voicemails to numerous clients at any time.
Find out more about Voicemail Drop
Organize your contacts effortlessly and track all their interactions to improve sales and customer service operations.
Find out more about List-Management
Help your agents focus on the important client conversations while VoxDesk voice bots handle repetitive tasks and queries.
Find out more about Voicebot
Increase your sales and customer service with an effective call campaign with supportive settings such as scripts, caller ID, and dispositions
Find out more about Call Campaign
Everything you need to get started with your call center to generate more appointments and close more Sales
Collaboration
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Marketing
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Support
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Our Infinity Suite of 39 apps covers all aspects of business operations
Integrate With In-built CRM
24/5 Support and 99.5% Uptime Guarantee
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Real-Time Reports
Easy-to-track Call Campaign Results
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Efficient Customer Engagement
Voicemail Drop
Unlimited Calling Minutes
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500apps is exciting for companies that focuses on task and project monitoring for increased productivity. Looks great! It also has all apps in the same place, and we can use them in one go! Well done.
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CEO at KPSYNCLAB
We are using 500apps for consolidated business growth. All the apps are very handy as we have the best customer success consultants working together with our Sales Director.
Christian Bjerre Nielsen
CPO at uQualio
Great Platform for a proper organised B2B and B2C experience with ease. Love this Responsive and very helpful support team. Great price and brilliant features.
Jonathan Pimento
I had a question about how to make the most of a campaign, and was helped in a very kind and gracious way. I learned something new.
DNP Inc.
Business owners can 500apps to get accurate, timely data that can help them make decisions better. 500apps aggregates the most accurate data and connects you with decision-makers and their confidants with ease.
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Owner at Stonegye.digital
Integrations
Amazing tips and how-to guides to help businesses succeed like the Fortune 500.
Predictive dialers can improve your customer service by making it easier to get in touch with your customers and giving you the ability to track customer interactions.
Call dispositions allow your teams to use specific codes to identify the outcomes of various calls. The codes used may vary depending on how your team collaborates.
The best call center software routes call to the right agents provides additional context for employees and support management in implementing omnichannel strategies.
Choosing a good customer call center management software can give you the ability to grow your customer market with witty optimization and classy improvements.
Predictive dialer is a clever dialer that makes simultaneous calls to many numbers before routing the call to your agent or contact person. Smart predictive dialers are phone systems that make calls, play recorded messages, initiate calls, and either pass them to your agents or call the individual who requested the contact.
To achieve optimal efficiency, predictive dialer technology automates the dialing of outgoing calls by employing an algorithm to predict the availability of outgoing agents. Predictive dialers are used in telemarketing, consumer research, debt recovery, and customer service follow-up.
Here are the seven most essential advantages of predictive dialers for your sales-oriented contact centre to help you understand how you may use your call centre to keep agents productive.
There are many reasons why you should use dialer for your business. It is one of the best call lead generation tools ever invented. Read this article to discover more benefits of using dialer.
Call center recording software is a powerful tool to help your company, and your call center agents, better serve customers by delivering excellent customer service.
Call center soundboards software is a phone call management program that allows you to create and play sound files through your phone system.
The benefits of call recording software are varied, but it can be a critical business tool for many organisations. Here's how it works and what you need to know.
There are a number of features you can add to your call recording software to make sure your team is getting the most out of it. Here we'll go over some of the features that will help improve customer service.
Dialers are software applications that you can use to contact hundreds of people at once. This article will explain the different types of dialer and how they work.
Dialers are phone systems that can make outbound calls to potential customers. They can be set up to dial numbers automatically, play pre-recorded messages, and answer incoming calls.
In today's digitized environment, you can't overlook the importance of communication in your business organization. Customers are after proactive communication, which makes it necessary to find the right auto dialer solution for your business needs.
Running a call center comes with a lot of work and it needs to be evaluated properly in order to ensure the smooth running of a call center. It might seem like a huge process but voxdesk has got you covered. Read on to know more about how Voxdesk helps in making that process seamless.
A virtual call centre supports staff who are geographically dispersed in providing customer care engagements rather than working from a single physical location.
Outbound call centre software enables businesses to contact potential consumers for a range of business-specific goals, such as sales, product/service feedback, or surveys.
Number porting means changing the network provider of an existing number. For example, when you port your number, you take an existing phone number and transfer it to another provider.
Also known as call disposition codes or call tags, these are the labels agents give the clients after the call.
Most conference call services offer their users a recording tool, which can be used to record the call. This article will look at a few steps to record conference calls and make them available for future references.
Call disposition is an essential tool for call centers and live support agents. It provides clear visibility into the outcome of calls. Call disposition enables you to summarize the conversation and label it with a clear description.
Companies worldwide rely on their affiliated call centers to handle customer queries and complaints. Selling products is also a job for call center employees. The call center agents handle incoming and outgoing calls from potential new customers or existing customers.
Here’s an effective approach to add any type of music to engage your clients as they wait for your response.
In the digitized environment we live in today; customers are always impatient. And, to keep up with the competition, you need to up your game.
Being able to get through to your customers 24/7 via telephone is essential. Understanding how to effiiciently perform calls is important.
Call center CRM software gives you quick access to customer details. Managing customer relationships has never been this easier.
Automatic dialers are handy for making service and sales calls. Thanks to its functionality and simplicity, you can effectively answer calls and deliver crucial information by connecting customers to available agents.
The selection of the most appropriate software can be difficult in today's world, where there are numerous options. This guide will give you some suggestions on how to find the best fit for your requirement of the company.
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