Dialers are phone systems that can make outbound calls to potential customers. They can be set up to dial numbers automatically, play pre-recorded messages, and answer incoming calls.
Use predictive automated dialer to make more calls at any point of time
Minimize agent's fatigue using voicemail drops and sound boards
Trigger advanced automation like adding call notes, sending emails based on the call outcome
Increase lead generation by 5x with unlimited calls and minutes
Choose your own provider to get the best possible industry rates
Enable the call wrap-up time to limit the agent's time spent on calls
Integrate call activity with built-in CRM.io and Outreachly
Music on hold to fill the void
Unbelievable pricing - the lowest you will ever find
Everything your business needs - 50 apps, 24/5 support and 99.95% uptime
Dialing software is used by telemarketers, fundraisers, political campaigns, and anyone else who needs to call many people on the phone. The software will store a list of phone numbers to call. It will then dial each number one at a time until it reaches someone or gets an answering machine.
Auto dialer is an automated system that places calls to customers, from an outbound call center or a blended call center.The aim is to reduce the cost of making phone calls by removing a lot of repetitive and error-prone work.
Automated dialing features on contact center software improve efficiency by connecting agents directly to customers when they are free. This means that agents don't waste time physically inputting telephone numbers and can instead spend more time talking to customers.
Early dialers were pieces of hardware, but these days they’re usually software-based. Apart from that, the definition of a dialers is quite fluid. There are also different categories of the dialer, each of which focuses on various areas of performance.
A dialer can help a business make more phone calls in the same amount of time as one person could traditionally do, saving time and money. It also allows them to find prospects that might not have been available before due to the lack of a landline or the high cost of cellphone minutes.
In order for the dialer to work it must first be installed on the desktop for the dialer to work. After installation, there is an activation process where it may ask for personal information, such as name, address, and billing details before it will allow you access to its features.
Nowadays dialers are integrated with all kinds of business processes. When a consumer requests a call-back through a website, it’s likely that the call-back is processed by a dialer integrated with CRM, the company websites and other systems.
If a consumer gets a call to check that they have not been a victim of fraud – perhaps because a warning was automatically generated from unusual activity – then that’s also most likely done using an integrated dialer. Of course, dialers are used by sales teams, including cold calls and automated outbound messaging. But the list of applied processes is very long, and goes well beyond sales; account reactivation, customer retention, proactive customer care, and debt collection are just a few.
In many cases, the calls generated by the dialer are either requested by the consumer, or, in the case of debt collection, essential to the functioning of financial service.
There are essentially two approaches to integrating dialers into the other systems and channels. The first is packaged dialers which have pre-built integrations for common tools, particularly for CRM systems. This mainly benefits very small teams and simple use cases.
The second approach allows components of a dialer and the surrounding systems to integrate freely with any other system. When teams need more flexibility and have complex processes requiring ongoing optimization, this approach is usually preferable.
The key thing to note is that the dialer itself – the function of placing and connecting calls – is just one part. It’s the integration and process automation around the dialer component that actually enables businesses to communicate in sales and customer service.
500apps is exciting for companies that focus on task and project monitoring for increased productivity. Looks great! It also has all apps in the same place, and we can use them in one go! Well done
CEO at KPSYNCLAB
We are using 500apps for consolidated business growth. All the apps are very handy as we have the best customer success consultants working together with our Sales Director.
Christian Bjerre Nielsen
CPO at uQualio
My chat rep (Safin) was super helpful and got my issues resolved immediately! I'm looking forward to getting my business started with 500apps!
Awesome customer service. Vicky is very helpful. Can explain and help me to troubleshoot my current issues. Thank you so much.
"SMBs' ultimate choice" - It was packed with features that addressed every need an organization could have. A wide variety of management functions are available, including human resource management, product management, time management, knowledge management, and client management.
UE (Small-Business User)
"Budget Friendly All-in-One Suite" - Our business has benefited from 500apps' ability to keep track of everything that is relevant. From managing customers and leads to keeping track of our customers.
Tejas (Mid-Market Consultant)
"Una Suite Perfecta para pequeños y medianos empresas" - Lo que mas me gusta es que puedes tener integrado, diferentes herramientas, tanto de productividad, marketing y ventas puedes gestionar así como diferentes herramientas que te ayudan a venta online, como el desarrollador de sitios web, o la optimizacion SEO a través de la aplicaciÃ³n Ninja SEO.
Cosmetics Marketing Administrator
Business owners can use 500apps to get accurate, timely data that can help them make decisions better. 500apps aggregates the most accurate data and connects you with decision-makers and their confidants with ease.
Owner at Stonegye.digital
Program Manager at Keystone
It is a great platform where I can manage everything regarding my business and customers. 500apps basically solved many problems of mine regarding managing inventory from different vendors, billing customers, sending emails to customers, and managing help desks for customers. I can manage my whole business with 500apps because it provides all the tools I need.
Assistant Manager at Quality CARE India Limited