Predictive Dialer

to manage your calls with ease

Give your customers the option to schedule phone calls for a specific day and time. Calls can be planned to come through at a certain time.

Predictive Dialer

Boost Output and Performance

Permit your clients to schedule calls for a specific day and time. Set a timer to automatically place calls.

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multiple dialing modes

Multiple Dialing Modes

Provide greater personalization by enabling your customers to switch between predictive, power, and preview dialers. Manage high call volume with ease and control the flow of calls.

pacing ratio

Pacing Ratio

Maximize agent efficiency with predictive dialer for a single agent who have multiple numbers. Dial the respective contact number before previous call concludes and increase the number of outbound calls to make by each agent.

intelligent call assigning

Intelligent Call Assigning

Use your preset parameters and predictive dialing algorithms to decide and automate call assignment based on criteria such as the number of available agents, the number of operational lines, and the average time an agent spends on a call.

What is Predictive Dialer?

The finest predictive dialer software provides an intelligent outbound dialling system that anticipates agent availability, calibrates the calling rate automatically, and connects agents to live prospects. The predictive dialer for call centres makes simultaneous calls to many numbers/leads, only routing to a live agent when a contact answers the phone. The dialer automatically adjusts the amount of simultaneous calls based on the percentage of dropped calls you want to keep. Learn more about What is Predictive Dialer.

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