Call Management

increase call center efficiency

VoxDesk can manage and optimise your company calls. Customer and stakeholder satisfaction is improved with a call management system. It strengthens relationships and helps businesses grow.

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Call Management

Improve Customer Service with Call Management

With VoxDesk's call management, you can keep track of all previous conversations and their contacts in one spot.

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call history

Call History

Keep track of call details including the length of the call between agents and callers, a list of phone numbers, and recordings, as well as the call flows.

record calls

Record Calls

Whether it's a conference call or a one-on-one conversation, record it and listen to it afterwards. For future reference, save them as digital files.

call analytics

Call Analytics

Call analytics can be used to determine the total number of company calls, peak hours, and geographic information about your callers, among other things. This enables businesses to optimise their business calls more effectively.

call tracking

Call Tracking

Call tracking ensures each employee is effectively replying and following up with clients. It also tracks the return on each marketing campaign.

What is Call Management?

Call management relates to how firms handle incoming calls. To log calls, collect statistics, and route calls to the right person, your firm will require a call management system. This call management beginner's guide will explain how call management systems function, their benefits, and typical features.

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What our customers say

I chose 500apps because of their value and incredible superior customer service. They really care about small-to-medium sized organizations like ours, whether you're very CRM experienced or lightly so. Every business needs a CRM these days. Compared to HubSpot or Fusion Marketing, they really present a better value and are quite robust yet simple to use. Very pleased!

I love 500apps. It's a perfect solution for startups. The price is right and the system does all I need it to. I had a small issue and called the customer service line. I was really impressed being able to speak with the team all the way from Australia. They resolved my issue immediately and were very nice to deal with. I highly recommend this solution. 500apps is excellent for startups who can't afford the high prices of alternative solutions out there.

500apps is a pretty compressive system for a good price. Plenty of integrations. Sales, marketing and help desk automation. I love that it integrates with IMAP and the chrome widget is brilliant for pulling in LinkedIn data. I've found the customer service incredibly responsive. These guys really care about their reputation.

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