Call Logging
to access business call data
Automate call logging to gain deeper understanding about customer needs and enhance customer experience. Voxdesk keeps the record of all call logs. Filter them out based on date, time, and tags.
to access business call data
Automate call logging to gain deeper understanding about customer needs and enhance customer experience. Voxdesk keeps the record of all call logs. Filter them out based on date, time, and tags.
Identify the customer call history when needed thereby improving overall efficiency.
Visualize the functions of your call center such as average call time, unanswered calls, volume of calls, and operational efficiency. Live call data and real-time dashboards provide agents and supervisors with information about customer support operations.
Configure and gain quick insights about call center data. Get the real time call analytics for your enterprise with the modern call logging systems.
Gain deeper insights about call queues, response times, hold and wait time, conversation and resolution time using VoxDesk. Utilize agent metrics to analyze & optimize customer behavior.
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