Call Logging

to access business call data

Automate call logging to gain deeper understanding about customer needs and enhance customer experience. Voxdesk keeps the record of all call logs. Filter them out based on date, time, and tags.

Call Logging

Boost Productivity & Enhance Customer Support

Identify the customer call history when needed thereby improving overall efficiency.

call logging leave note
visualization

Visualization

Visualize the functions of your call center such as average call time, unanswered calls, volume of calls, and operational efficiency. Live call data and real-time dashboards provide agents and supervisors with information about customer support operations.

call center analytics

Call Center Analytics

Configure and gain quick insights about call center data. Get the real time call analytics for your enterprise with the modern call logging systems.

caller insights

Caller Insights

Gain deeper insights about call queues, response times, hold and wait time, conversation and resolution time using VoxDesk. Utilize agent metrics to analyze & optimize customer behavior.

What is Call Logging?

Call logging software gathers call volume and caller information, as well as analysing call outcomes. A call logging system tracks customer interactions, rep efficiency, and a variety of other call-specific information. They eliminate the need for human record keeping; all call data is methodically collected and saved, allowing personnel to focus on their real task. The information gathered by these technologies is utilised to increase efficiency, improve agent performance, and enhance the overall customer experience.

Sign Up FREE for 10 users

Explore More Features

Here are the additional features to look at

Explore More Features

Go to the next level with 500apps logo

At 500apps, we design & build world-class products for your business to help you grow like the Fortune 500.

500apps banner
What our customers say

I chose 500apps because of their value and incredible superior customer service. They really care about small-to-medium sized organizations like ours, whether you're very CRM experienced or lightly so. Every business needs a CRM these days. Compared to HubSpot or Fusion Marketing, they really present a better value and are quite robust yet simple to use. Very pleased!

I love 500apps. It's a perfect solution for startups. The price is right and the system does all I need it to. I had a small issue and called the customer service line. I was really impressed being able to speak with the team all the way from Australia. They resolved my issue immediately and were very nice to deal with. I highly recommend this solution. 500apps is excellent for startups who can't afford the high prices of alternative solutions out there.

500apps is a pretty compressive system for a good price. Plenty of integrations. Sales, marketing and help desk automation. I love that it integrates with IMAP and the chrome widget is brilliant for pulling in LinkedIn data. I've found the customer service incredibly responsive. These guys really care about their reputation.

Get started with 500apps today

Voxdesk is a part of 500apps Infinity Suite

Please enter valid email id