Simplyfying Contact Center Operations
VoxDesk simplifies the process of delivering superior customer and agent experiences. Simplify your contact centre operations and the demands placed on your IT infrastructure.
Take advantage of VoxDesk's full-stack cloud contact centre software, which requires little setup time, enterprise-grade security, flexible deployment options, and no IT overhead.
The click-to-call solution from VoxDesk increases agent productivity by saving them time dialling out customer numbers. This reduces manual tasks for Agents and results in a significant increase in agent productivity.
VoxDesk's ACD software enables you to route calls to the most qualified agents for faster resolution. By automating the next best step, you may save time and increase customer engagement.
By including an autodialer in your cloud contact centre software, you may streamline the operations of your cloud contact centre. VoxDesk provides three types of dialers: Predictive Dialer, Robo Dialer, and Speed Dialer, from which you can choose depending on your business requirements.
VoxDesk's call recording feature efficiently logs, compresses, structures, presents, and archives entire customer interactions over telephony systems and allows privilege-based access to call recordings and logs.
I chose 500apps because of their value and incredible superior customer service. They really care about small-to-medium sized organizations like ours, whether you're very CRM experienced or lightly so. Every business needs a CRM these days. Compared to HubSpot or Fusion Marketing, they really present a better value and are quite robust yet simple to use. Very pleased!
I love 500apps. It's a perfect solution for startups. The price is right and the system does all I need it to. I had a small issue and called the customer service line. I was really impressed being able to speak with the team all the way from Australia. They resolved my issue immediately and were very nice to deal with. I highly recommend this solution. 500apps is excellent for startups who can't afford the high prices of alternative solutions out there.
500apps is a pretty compressive system for a good price. Plenty of integrations. Sales, marketing and help desk automation. I love that it integrates with IMAP and the chrome widget is brilliant for pulling in LinkedIn data. I've found the customer service incredibly responsive. These guys really care about their reputation.